Refund policy

Refund & Return Policy

We offer a 30-day satisfaction guarantee on all Verax products. If you are not completely satisfied with your purchase, contact us within 30 days of delivery for a full refund or exchange.

How to Return

Email apollovideocut@gmail.com with your order number. We will respond within 24 hours with return instructions.

Refund Timeline

Refunds are processed within 3-5 business days to your original payment method once we receive your return.

Damaged or Defective Items

If your item arrives damaged, email us a photo within 7 days of delivery and we will ship a replacement at no charge.

Conditions

Items must be returned in original condition and packaging. Final sale items are non-refundable.